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Global Program Director F/H

Publish Date: Jul 31, 2021

Location: Paris - 75, Ile-De-France, France

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.


A Program Director is the most senior accountable owner of project and program delivery, recovery and sale.  He/she combines a track record of contractual and commercial successes, combined with a technical astuteness which enables him or her to support turnarounds, maintenance of timelines and fulfilment of contractual obligations.   

He/She develops and implements sustainable resourcing, risk management and escalation strategies, selecting the appropriate guidelines and policies with the purpose of Implementing compliance with internal and external regulations and governance, as well as directing that all strategies are realistic, appropriate and optimum for supporting the desired outcomes. 

He/she works with the Account Executive to properly influence and create deliverable programs that will meet the target cost, timescale and scope. Additionally, Program Manager/Director serves as the face of her/his programs to the external stakeholders.  As such, s/he attends customer forums in an effort to build and maintain positive relationships.

Core Responsibilities 

Support, Manage and deliver against Commercial and Contractual Requirements 


  1. The Program Director is a critical role to the translation of Atos strategy into measurable business results and will be the primary leader ensuring IT investments and initiatives are aligned with business strategy and priorities.  S/he will lead, motivate and take accountability for a team that delivers key direction and tools to the broader organization and is viewed as a critical and accountable owner of program delivery. 


  1. This role within Atos’ Agile Infrastructure/Application Transition & Transformation includes, but is not limited to, leadership, demonstratable capability, development of interaction best-practices, drive accountability and challenge business and technical program team members, be able to effectively communicate with business and technical staff, and conduct program governance in a multicultural environment with sometimes large numbers of internal and external stakeholders.   


  1. Implement directions on the Scope of contract, with Deliverables per workstream defined and in line with contractually agreed Deliverables and Timelines. 


Manage Customer Programs/Projects Delivery 


  1. Using action registers, priority lists, contract summaries, the responsibility rests to deliver scope for all facets of deliverables through the life cycle from a pre-contract phase, sourcing, onboarding, requirements and specification creation through the build, validation and launch phases of the program. 


  1. Accountable for all phases of Atos Programs from inception through production launch including strategic planning, program budgeting and control, process and project improvements, and standardization where suitable as well as synchronization of the Atos and Third-party milestones. 


  1. This includes planning and driving all aspects of technical program governance, communication plans, escalation procedures, program cost/budget management, program level inter-dependencies management between stakeholders. 


  1. Using appropriate support and own knowledge and experience, constantly challenge, in a positive and constructive manner, business or technical solutions, methodologies, procedures and ways of thinking with business and technical team members to drive improvements in speed, cost and quality of solutions. 


  1. Implement program standards and drive delivery and adoption through coaching, mentoring, demonstration, training, including work procedures, quality objectives, best practices, lessons learned, and metrics for assessing progress. 


  1. Adapts existing solutions for new problems, making realistic decisions about the best solution to pursue. Produces unique or imaginative responses to a problem, demonstrating ability to apply creativity. Discusses different aspects of the problems to bring structure in complex situations. 


Manage Program/Project Financials 

  1. Fiscally responsible for program budgets and spend with the accountability for successful quality product program launches, on time, within budget to deliver an improved revenue, margin and profitability. 


  1. Govern programs proactively and with transparency with a clear understanding of program level risk management. Holding team members accountable to provide clear recovery or mitigation plans as needed. 


  1. Prepare the Financial status for Program from Bid, split the budget per workstream.  


Manage Program/Project Team 


  1. Review resource capacity planning, analysis and forecasting. 


  1. Lead the program teams by establishing actionable deliverables and demonstrable features/capabilities, reports in clear and easy to understand formats both internally and externally. 


  1. Ensure the efficient and productive use of resources and conveys requirements to program members and leadership. 


  1. Create and distribute reporting, key performance indicators and service level agreement that provide clear status of program health. 


  1. Define the approach for continuous improvement including tools, program KPIs, training, communication, operating rhythms and review cycles 


  1. Manage Customer Relationship 


Act as the primary internal contact for program activities, leading program review sessions with customer to discuss cost, schedule, quality and technical performance. 


Adapt reporting formats and content to fit a wide variety of audiences from senior executives to working level teams both internally and partner facing.


  • Hold Business and Technical Bachelor Degree combinations in related field or relevant experience 

  • Refer to the minimum Project Management Seniority Level as outlined by ‘Atos University PM Assessment of PM Career Level and Experience Matrix’ in managing saleable Information Technology project ideally in an Outsourcing implementation within a wide spectrum of Market Segments [Reference: Appendix A - PM Global Career Level and Experience @ Atos University] 

  • Must have at least one of External Project Management Certification. Basis for all PM to must have knowledge of Project Management Methodology.   PM External Certification (PM/PRINCE2/IPMA) is Atos way of a measure of the PM acquiring the knowledge​ [Reference: Appendix B - Project Management External Certification] 

  • Have SCRUM Master Certification (PSM/PSPO/PSD/SPS/PSK/PAL) 

  • Have an advanced knowledge of Information Technology Information Library (ITIL) or IT Service Management (ITSM)  

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.