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IT Software Asset Management

Publish Date:  Sep 23, 2022

Mexico City, Mexico Wide, MX-Mexico

Company:  Atos

About Atos

Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea), listed on Euronext Paris and included in the                                                           CAC 40 ESG and Next 20 Paris Stock indexes.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.



DWP MTO for existing US based IT Software Asset Mangement position at EHI Key Focus and Objective for Role:

• Liaise between customers and cross functional teams to ensure the timely and successful delivery of our solutions

• Proactively engages the customer throughout the week, every week, for continuous service improvement efforts and feedback.

• Responds daily to customer queries for information, instructions, updates and requests in a timely manner

• Researches and develops work level instructions, process flows, and any required customer facing documentation.

• Produces and presents reporting to customer and internal teams as scheduled or upon request

• Works with other teams (service desk, engineering, AD, Network, Server) to troubleshoot and resolve issues with data and imports

• Liaise with Global Infrastructure Services, Finance, and Procurement to process purchase orders, invoices, and cost allocations hardware and software both internally and with customer

• Monitors and performs data integrity checks as required or requested by customer and provides detailed analysis on root cause and reports corrections as required o Directs team members on process/procedures to maintain data integrity

• Makes recommendations to solutions team for automation and cost savings opportunities

• Resolves or coordinates and reports resolution of all action items

• Initiates software asset management conversations with the customer.

• Handles confidential Microsoft EA/ Adobe ETLA and other contractual agreements. Uses such agreements to configure license tool and advise customer of compliance across their estate. Advises customer on compliance issues/potential audit risks/contractual obligations for software both under agreement and commercial software

• Works closely with customer, procurement team, and represents customer with vendors to ensure software entitlements purchased and PO’s reflect the software required. Monitor installations to ensure entitlements are mapped to correct applications based on EULA

• Directs the loading of purchase orders and asset tracking records into a licensing system.

• Converts purchase activity into accurate license entitlements based on contracts/EULA

• Full knowledge of License EULA’s for commercially available licenses

• Tracks, monitors and updates software asset records to ensure compliance with vendor contracts.

• Generates and presents Hardware metrics and Software License Position reports.

• Examines and analyzes software contracts and summarize terms for client review.

• Maintains and updates the contract repository for assigned software vendors and contracts.

• Reviews industry or product releases that impact licensing requirements, structures, metrics, and models.

• Updates license configurations as required based on research

• Provides consultation with software product managers regarding processes and procedures related to software procurement, new products, agreements, renewals, and amendments.

• Research, recommend and implement cost saving initiatives to customer on licenses or license configurations

• Analyze license position and communicate risks to client so that appropriate action can be taken.

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.