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Publication Date:  May 26, 2023
Ref. No:  467617

Manchester, NO FIXED (Scotland), GB, No Fixed

The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.



Your day-to-day responsibilities include:


Role Description-


"The DevOps team provides second- and third-line support and development services for several solutions / flagship applications for our client. At a high level, the service working within SLA and KPI’s is focussed on delivering a high-quality DevOps experience, stable and robust application environment for the client and end-user community.


NOTE:-  SC Clearance Eligibility is Mandatory


To that end the provision includes but is not restricted to:


  • Reception and resolution of end-user generated incidents/issues.
  • Out-of- hours coverage for high priority incidents.
  • Root cause analysis and solution identification of problems.
  • Implementation of Service Requests.
  • Change & improvements to the product.
  • Continuous Service Improvement both application and team methods of operation.


Responsibilities include but not restricted to (in no particular order):


  • Supervising the incident management tools and either working on or assigning incidents as they are raised.
  • Resolution of incidents and change tasks in line with agreed service levels.
  • Identification and resolution of problem records.
  • Root cause investigation and resolution of problem records.
  • Proactive identification and implementation of service improvements to the application and overall solution.
  • Delivery and implementation of standard changes.
  • Proactive application monitoring, batch processes, health checks and server administration.
  • Building internal and external relationships.
  • Development with subsequent testing and deployment of changes and enhancements.
  • Participation in major project implementation workstreams.
  • Patching and ongoing support of application software.
  • Participation on-call rota for out of hours support (including weekends and evenings).
  • Technical writing in the form of knowledge base and how-to articles.
  • Process automation.
  • Working with DevOps tooling such as Jenkins / ansible / Jira / Github / confluence amongst other tools/applications.
  • Has practical experience and proven understanding of:
    • Knowledge of ITIL processes.
    • Java 8+.
    • Scala (Desirable).
    • Play Framework (Desirable).
    • SQL.
    • RDBMS Fundamentals (Oracle DB preferred or similar).
    • GIT / GITHub.
    • Jira.
    • Jenkins and/or Tecton / Openshift pipelines.
    • Operating System Fundamentals i.e. UNIX & Windows.
    • JBOSS Fuse experience and/or Openshift experience.
  • Proven analytical and problem solving skills with the ability to analyse problems from multiple angles in a thorough, comprehensive way.
  • Strong oral and written communication skills: Able to connect with stakeholders on a day to day basis via telephone, email and face-to-face.
  • Proven experience in providing Second and Third line Application Support & Development.
  • Willingness to undertake training as required and achieve against set learning targets.
  • Experience of collaborative Agile development in an Application Management environment with experience in the use of Jira, Confluence or similar tools".


What we offer:

  • Attractive salary.
  • 25 days of Annual leave + an option to purchase more through our Flexible Benefits.
  • Flex benefits system – exciting opportunity to choose your own benefits.
  • Retail discounts.
  • Pension - matching contribution up to 10%.
  • Private Medical Scheme.
  • Life Assurance.
  • Enrolment in our Share scheme - subject to scheme eligibility criteria.
  • Unlimited opportunities to learn in our Training platforms.


We are committed to making reasonable adjustments to the application process for people with disabilities. Please contact us to request accommodation!




Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.


Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 

Choose your future. Choose Atos.