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Customer engagement consultant intern

Publish Date:  Jun 10, 2021
Location: 

London, London, United Kingdom

Company:  Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

The Atos Defence Team is seeking an individual to join a small customer engagement team whose focus is to develop better relationships with our customer- the Ministry of Defence. Previous experience is not essential however the candidate should be passionate about making a difference and improving customer satisfaction.

 

The purpose of the role is to enhance client perception and influence client advocacy to support account and market growth.  This is achieved through relationship building, managing, and influencing perception and ensuring account team engagement through communications and engagement initiatives. Communications will involve writing.

 

This role is varied and suits a flexible and inquisitive individual who is keen to learn a broad range of skills including communications, planning and change management. You will have the opportunity to work closely with experienced and highly motivated individuals currently working on exciting projects. The day-to-day activities for this exciting opportunity include:

 

Contributing to customer engagement plans

Employee recognition to promote success stories

Helping to assess whether communications are accessible for neurodiverse clients

Helping to create stakeholder mapping

Working with the Customer Relationship Manager for the Ministry of Defence account to continuously document benefits of Hydra on behalf of the customer

Skillsoft training on Agile methodologies (project management method)

Shadowing the current project team across agile practices

 

This job would suit a person with some of the following characteristics

 

Someone who puts other people first (customer-first ethos!)

Someone that wants to make things better

A creative individual

Someone willing to adapt to new challenges

Someone that enjoys problem solving

Someone that likes to learn and apply new knowledge

 

Working hours per week: 25 

Working time: 09:00 am until 13:00 pm

 

These internships are part of the Kickstart scheme, and therefore are only available to individuals who have been referred through the DWP and are eligible for the scheme. Please do not apply if you have not been directed here by a careers advisor at the DWP or our Genius Within partner.

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.