Loading...
Share this Job

Cloud Operations Lead

Publish Date: Jul 24, 2021

Location: Irving, TX, US

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

*****************REMOTE OPPORTUNITY***************

Cloud Operations Lead 

 

Operations Lead will coordinate the day to day activities of the operational systems, processes, and infrastructure required for all service offerings being developed that assist clients on their application modernization journey. They will be responsible to identify opportunities of improvement or revision within the environment within each of the included domains such as application platforms, development environments, and other partner technologies.

This individual will work with the Head of Operations to settle requirements and the corresponding work needed based on the product roadmap. They will manage the day to day business of operations including various stakeholders and internal and external delivery partners.

Responsibilities

  • Coordinates and reports operational metrics on a recurring basis (week/month/quarter)

  • Identifies trends and assess opportunities to improve processes and execution.

  • Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving partners and call out to appropriate level when required.

  • Assesses a variety of situations and provide transparency to team and partners.

  • Establishes and maintains credible, professional relationships with clients, internal delivery partners, and external vendors.

  • Solicits and responds to feedback while gaining dedication and support.

  • Identifies training requirements and devises training programs to ensure operational readiness

  • Stays up to date on industry regulations, trends, and technology.

  • Coordinates with management to ensure all operational, administrative, and compliance functions within the team are being carried out in accordance with regulatory standard methodologies.

Qualifications

  • Bachelor’s degree in Computer Science or related technology field preferred

  • Minimum of 10 years of experience in IT operations & support

  • Minimum of 5 years of experience in a leadership role within IT Operations

  • Strong working knowledge of ITIL principles and ITSM

  • Current understanding of industry trends and methodologies

  • Outstanding verbal and written communication skills

  • Excellent attention to detail

  • Strong interpersonal skills and leadership qualities

  • #LI-IM2

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.


Nearest Major Market: Irving
Nearest Secondary Market: Dallas