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NOC/SOC Supervisor

Publish Date:  Sep 23, 2022
Location: 

Irving, TX, US-US

Company:  Atos

About Atos

Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea), listed on Euronext Paris and included in the                                                           CAC 40 ESG and Next 20 Paris Stock indexes.

 

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

NOTICE OF JOB OPPORTUNITY

 

COMPANY:                          Atos Public Safety, LLC

LOCATION:                         4705 Duke Drive, Suite 100, Mason, OH 45040

TITLE:                                  NOC/SOC Supervisor

HOURS:                               Monday to Friday, 8:00 am to 5:00 pm

 

DUTIES:

Assist NOC manager in the management and day-to-day operations of the NOC/SOC with a focus on proactive monitoring and service restoration.

Identify, evaluate, recommend, and implement processes, procedures, and tools which will enhance existing monitoring capabilities and ensure a cycle of continuous improvement.

Ensure adequate coverage for the NOC/SOC so that data center and network operations are properly monitored, and all incidents are reported and remediated in accordance with documented requirements.

Handle local issues in Mason, OH office for 9-1-1 activities

Develop and maintain policies, processes, and procedures to ensure reliable and effective NOC/SOC operations.

Lead, coach and mentor NOC/SOC staff to ensure employees are working as efficiently as possible while fostering a team-oriented environment.

Coordinate with appropriate engineering, security, and management teams to resolve and report on issues identified via NOC/SOC monitoring tools.

Lead a team that actively monitors all enterprise servers, systems, routers, and switches, for indications of resource unavailability, faults, excessive resource utilization, and any other anomalous behavior.

Lead efforts to constantly monitor, detect, and evaluate events which may impact monitored assets, to increase situational awareness of network operations or network security events that threaten the operations of the networks or systems.

Monitor and review event indications, warnings, and system logs and notify the applicable stakeholders in accordance with service level agreements and SOPs.

Handle the development and delivery of NOC/SOC deliverables.

 

REQUIREMENTS:

Bachelor’s Degree in Computer Science, Engineering (any), or related. Five (5) years of required experience managing and supporting Network and Security environments must include: One (1) year of experience handling NOC/SOC activities and NOC and SOC Engineers. Experience must also include: Project management; Establishing and maintaining cooperative working relationships with other employees, vendors, and other organizations; Working in an enterprise-wide data center; Designing and implementing effective policies to achieve consistent team results; Communicating ideas in both technical and user-friendly language; and Implementing monitoring tools and capabilities.

 

TRAVEL REQUIREMENT:

10% travel to Sacramento, CA and/or Farmington, MO.

 

EOE. 8AM to 5PM. M-F. 40. hrs/wk. Job ID 429064.

 

TO APPLY: https://atos.net/en/careers.

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.


Nearest Major Market: Irving
Nearest Secondary Market: Dallas