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Technical Specialist

Publish Date: May 4, 2021

Location: Hong Kong, Hong Kong, HK

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

Duties & Responsibilities:

  • Deliver daily technical support and implement project to Windows and virtualization infrastructures
  • Follow change management process
  • Follow incident and problem management process including problem isolation, service resumption, diagnosis, root-cause analysis & reporting
  • Handle customer requirements including end-to-end implementation, on-going support and documentation
  • Communicate with customers, vendors and internal support teams for project implementation and other technical support
  • On-call support to customers in case of incidents

 

Requirements:

  • Degree holder in IT or related disciplines
  • Minimum 4 to 6 years of relevant experiences
  • Experience in managing Windows servers, VMware & MS/VCS Clustering
  • Familiar with Dell, HP and IBM servers
  • Good knowledge in ITIL
  • Certified MCP, MCSE, MCITP, VC5 an advantage
  • Experience in PowerShell scripting, MS Hyper-V, MS Exchange, SharePoint or Active Directory an advantage

 

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.