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Sales Specialist - Engage ESM

Publish Date: Sep 5, 2021

Location: Dallas, TX, US-US

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

 

 

 

 

Position:

 

ServiceNow ESM - Sales Executive 

 

 

Location:

 

US Wide

 

 

Job Description:

 

 

Atos is a global leader in digital transformation with 120,000 employees in 73 countries and annual revenues of € 13 billion.  Atos’ North America Operation (NAO) provides digital solutions, services and expertise to many of the world’s largest companies and government organizations.  Our proven technologies, strategic consulting and application management services help clients better anticipate and respond to perpetually shifting transformation changes in their businesses.

 

With a deep pool of more than 14,000 business technologists, experts and scientists, Atos North America continuously differentiates itself as a trusted partner and recognized leader in digital services and solutions.  These distinctions are reinforced by strategic partnerships with Google, Dell EMC, SAP, Microsoft, ServiceNow, Siemens and Cisco, among other technology leaders.

 

Strong partnerships are critical to giving our clients access to best-in-class technologies that enable greater customer service agility and business performance in any industry.  We currently serve healthcare, manufacturing, financial services, media, energy, utilities, public sector, retail, technology, telecommunications and transportation markets.

 

The Group is the Worldwide Information Technology Partner for the Olympic and Paralympic Games and operates under the brands Atos, Atos Syntel, Unify and Worldline.  Atos is listed on the CAC40 Paris Stock Index.

 

 

Mission:

 

                The mission of the Engage ESM, Atos’ Center of Excellence for ServiceNow, is to provide sales leadership and subject matter expertise across Atos customer installed base and new prospects.  The Senior Sales Executive will work with Atos Client Executives (responsible for Atos’ most strategic clients) and Large Deal Team (for net new prospects) to lead, qualify, develop and close ServiceNow transformation opportunities. The Senior Sales Executive will also work closely with ServiceNow on joint Go To Market initiatives.

 

 

Key Responsibilities:

 

  • Lead with your deep subject matter expertise to advance targeted, domain specific opportunities with key client and new prospects.
  • Take full ownership of your ServiceNow transformation opportunities, work with Client Executives/Large Deal Team to engage in full sales cycle for ServiceNow and ESM opportunities
  • Nurture and grow our (and your) existing network (Partners, Customers, Analysts, Advisors) in the ServiceNow community
  • Continuously train/upskill yourself in ServiceNow’s platform and related domains
  • Promote ServiceNow within your regional market
  • Lead presentations to new and existing clients
  • Bring in new ideas to structure ServiceNow deals and advise how to embed ServiceNow within larger Managed Services opportunities and be actively involved in credentialing our portfolio during the pursuit process.
  • Take ownership for solutioning of ServiceNow transformation opportunities, supported by technical and architectural specialists

 

 

Required capabilities:

 

  • Senior Sales/Sales Management track record of successfully closing new business
  • Strong negotiation skills
  • Solution selling (software, services, or both)
  • Comfort with value selling techniques
  • Ability to create and manage relationships at CxO level
  • Strong domain knowledge and delivery/technical knowledge
  • Entrepreneurial attitude, seeking to be at the forefront of technical advances
  • Ability to challenge traditional approaches and look for new ways to solve client business issues
  • Innovative, proactive, leadership, teamwork, team coaching, competitiveness, strategic thinking

 

 

Required Professional/Technical Expertise:

 

  • Computer Science degree or equivalent
  • At least 5 years’ Experience in Sales capacity (with focus on SaaS solutions, and/or consulting service selling)
  • At least 2 years’ Experience selling in the ESM, ITSM or ITOM space, ideally with ServiceNow solutions
  • Working as part of a large deal team
  • Working independently to own and drive a sales cycle
  • Working with Delivery organizations to hand over new projects and wins
  • Working with Pre-Sales, solution architects and technical resources to prepare for meetings, proposals and contracts
  • Clear understanding and practical experience in ServiceNow transformation and related disciplines including:
    • ITIL Based Service Management/ITSM processes (Incident, Problem, Change)
    • Service User Experience
    • Process design and consulting
    • Managed Service propositions
    • Support and Run propositions
    • IT Operations Management (Event management, Orchestration, Cloud Management, CMDB and Discovery)
    • Organizational Change Management
    • Operational Excellence initiatives (wider change programs with technology, people and process change implications)

 

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.