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Enterprise Architect

Publish Date: Nov 23, 2021

Location: Bydgoszcz, Bydgoszcz, PL-Poland

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

Job Description

The scope of the Enterprise Architects is in general all services delivered to customers with some SME participation and also all tools operated by them with some participation in delivering these services. They cover all 5 aspects of service anatomy (processes, data, tools & technology, security, and people).

Enterprise Architects act as leaders for the team and are expected to support the onboarding of new team members, provide knowledge transfer on topics with key importance for the team, and will get the most ambitious/critical assignments to ensure the overall quality of service to customers. They work as peers with Enterprise and Service Architects from other Atos units and customers, if needed.

Duties:

  • Scope services and service variants delivered to customers where tooling is involved. High-level service areas to consider are DC on-prem, Public Cloud, Network, End User, and Voice. Only those parts of service anatomy (Processes, Data, Tools/Technologies, Security, People) are in scope.
  • Service Design: Based on market requirements and input from Sales and Mgmt. new customer-facing services (contractual offerings) are designed in co-op with designated Service Architect(s). Initially, this is about defining desired features, capabilities, etc., secondly about selecting/designing all required application services required in order to deliver (in co-op with relevant stakeholders e.g., tool owner/architects).
  • Service Register: Manage a centralized register to list and consolidate documentation regarding all customer-facing services (contractual offerings) delivered and for each offering listing all service variants in use (= different mix of application services, integrations, etc. used to deliver the offering). Coordinate the community of related Service Owners / Architects to consolidate related documentation into the register.
  • Scope tooling and integrations involved in service delivery to customers.
  • Tool assessment & POC: Driven by service roadmap requirements regularly assess SW products available on the market to identify tools to unlock (new) technologies, providing missing / better functionality, cost reduction, etc. compared to tools currently being used.
  • Service Register: A centralized register is to be created and kept updated, listing all customer-facing services (contractual offerings) delivered to customers and for each offering listing all service variants (variant = different mix of application services, integrations etc. Used to deliver the offering) in use.
  • Service Definition: For each customer-facing service (contractual offering) listed in the Service Register a summary of the relevant details for that offering is to be stored and kept up to date (e.g., listing service grades, SLAs, Billing methodology etc. and there should be links to the approved service HLA, HLD, and SRM LLD).
  • Service Roadmap: Plan how to evolve the service on various levels

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.