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Change Manager/Process Leader

Publish Date:  Sep 8, 2022
Location: 

Bydgoszcz, Bydgoszcz, PL-Poland

Company:  Atos

About Atos

Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea), listed on Euronext Paris and included in the CAC 40 ESG and Next 20 Paris Stock indexes.

 

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

 

At Atos, as a global leader in secure and decarbonized digital business technology, our purpose is to help shape the future of the information space.

Would you like to be the part of the team that every day makes the world a safer place? Do you have courage to craft the future? Do you like solving puzzles and find challenges exciting?

If so, we have something for you!

 

We are currently looking for Change Manager/Process Leader.

 

What will you do?

 

  • Receive and allocates a priority to all Requests for Changes
  • Manage and lead the change management team
  • Tables all Request for Changes for a Change Advisory Board meeting within our scope, review assessment details before being presented at the Change Advisory Board members
  • Issues change schedules
  • Liaises with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules
  • Ensure updates to the change log are made with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality
  • Reviews all implemented changes to ensure that they have met their objectives; refers any that have been backed out of have failed
  • Reviews all outstanding Requests for Changes
  • Analyses change records to determine any trends
  • Produces regular management reports
  • Align & Coordinate with stakeholders to continuously improve the change management process

 

Sounds exciting? Match your experience to needed skills

Technology and Skills:

 

  • Proficiency in English
  • Excellent interpersonal and communication skills; ability to form strong relationships within a matrix organization,
  • Good understanding of service management principles including management of configuration items, thinking in a service context, and defining outcomes-based delivery.
  • Understanding of IT infrastructure: Linux, VMware, Network routing & Switching, Firewall, Azure (most/some of them)
  • Must be details oriented, analytical, and demonstrate ability to work in ambiguous environment. Must be self-directed with proven ability to make mature decisions supported by thorough data analysis.

 

Nice to have:

  • ITIL V3 or V4 certification is an advantage,
  • Prince2 foundation,
  • Working experience as process owner (change, configuration, change, incident, problem, access, release, supplier, …),
  • Working experience with EU client,
  • Working experience with international team dispatched in difference places/countries.
  • Proficiency in French

 

 

What’s in it for you?

 

  • Wellbeing programs & work-life balance - integration and passion sharing events
  • Private medical and dental care
  • Benefits platform – shopping, cinema, sport etc.
  • Co-funding of sport activities, e.g. Multisport & OK system cards, b-active program
  • Courses and certifications e.g. Google Cloud, AWS, ITIL
  • Conferences and Expert Communities
  • Gift packages for special occasions: Easter, Christmas, Children’s Day
  • Appreciation for seniority: additional days off, Atos Jubilee gifts
  • Remote working or commuting allowance, relocation package
  • Charity and eco initiatives

 

Boost your career!

Possible future roles:

 

  • Service Delivery Manager
  • Client Manager
  • Client Executive
  • Senior Developer

and more…

 

What happens next?

 

  • Quick conversation with HR (via phone)
  • Interview with a Manager and IT expert
  • Feedback (1-5 business days after the interview)
  • Work like you want-remotely, in hybrid mode or at our office

 

Choose your future. Choose Atos.

 

If you are curious about this position and wish to find out more, don’t hesitate and contact our recruiter Adrian. He will be happy to answer all your questions.

Promote our hashtag. Encourage candidates too find us in social media.

#TheFutureIsOurChoice

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.