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Support Engineer

Publish Date:  Dec 25, 2021

Timisoara, Timis, RO-Romania

Company:  Atos

About Atos

Atos is a global leader in digital transformation with 105,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and dedication computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos operates under the brands Atos and Atos|Syntel. The company is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help craft the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and supply to the evolution of scientific and technological quality. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.


We are looking for Support Engineer to join our growing team in Timisoara, Romania.

This is a full time position and requires 24/7 coverage working on shifts.


The IAM (Identity and Access Management) team is part of the Big Data & Cybersecurity (BDS) division. The main purpose of the Support Engineer is the first point of contact for our clients infrastructure and network issues related to the cross-infrastructure of service providers and the clients - Service Desk.


Main duties include:

  • Trouble Ticketing System
  • Network components and technology (LAN/WAN) 
  • Unix /Linux
  • Windows Server
  • Middleware
  • SAP R3
  • Database (Oracle)
  • Web-applications


What do you bring with you?


  • Experience of at least 12 months working as support agent (1st or 2nd level) within a cross infrastructure environment
  • Basic understanding of ITIL working practice
  • Basic understanding of infrastructure and network components
  • Strong verbal and written communication skills
  • Ability to interact with personal at all levels and across all business units and organizations
  • Good organizational skills and ability to prioritize workload

What we offer!

Training and certifications: Ongoing In-depth training with current and emerging products and technologies;

Flexible benefits: Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop;

Extra vacation days


How to apply:

Complete your application and please click on the link http://ro.atos.net/ro-ro/ and select the “careers” tab.

Join us with varied strengths and you will find yourself in a relevant environment where you will not only be using your skills and knowledge but enrich your professional experience. Workplace culture improves partnership, connect with Atos, and we will build together a positive work culture.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request the accommodation.

For more information and to see our current vacancies, access the Career section from our website http://ro.atos.net/ro-ro/ or send your CV at hr-ro.it-solutions@atos.net

Also we’re waiting you to be our friend on Facebook page https://www.facebook.com/pages/Atos-Romania/298279900200470