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Resource Manager

Publish Date: Oct 14, 2021

Location: Belfast, Northern Ireland, GB-United Kingdom

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

 

This is an exciting opportunity to join a growing team within Atos. Our main aim is to deliver consultations for the Department for Communities (DFC).

 

Your main responsibilities will involve:

  • Planning and Allocating resource
  • Successfully deploy resources in order to achieve maximum efficiency within agreed service level targets.
  • Ensuring internal and external KPI’s & SLA’s are met or exceeded
  • Continually assess and gather requirements to define the strategy and design the Planning & Allocation function and processes. Move the organisation from reactive scheduling to proactive Planning.
  • Attend planning and performance meetings with Senior Management to offer resource predictions and highlight any areas of concern, always offering recommendations for potential solution.
  • Collaborate with the Regional Managers, making recommendations for internal HP resource in specific Geographic locations based on demand.
  • Develop, implement and maintain the Capacity & Planning processes and procedures, whilst continuously seeking to improve them, generating ideas and solutions. Ensure planning process performance is measured and provides reporting to the account Management.
  • Implement a robust workforce management process to fulfil demand across recruitment/training needs, assessment centre, home consultation and supply chain whilst planning to maximise outputs across geographies in line with HOW.
  • Optimisation of operational delivery capacity in line with demand.
  • Provides a forward looking capacity plan to account Operations Management.
  • Proactive management of Atos through effective MI.
  • Ensures all aspects of the end to end process are considered in the planning process to ensure there are no delays and any pending statuses (i.e. awaiting appointment) are minimised and at acceptable / agreed levels.
  • To establish and maintain long-term relationships with key customer, Atos and supplier partners – with a view to continually improving performance/efficiency/claiming experience.roll your sleeves up.

 

 

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.