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Teleco, Media and Technology (TMT) Client Executive Partner

Publish Date:  Sep 24, 2021
Location: 

Amsterdam, Amsterdam, NL-Netherlands

Company:  Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

 

Come join a key industry for Atos, leading and driving the organisation towards its ambition to become a top 5 player for digital transformation within the TMT market globally, accelerating the growth of our business and delighting our customers.

 

THE OPPORTUNITY

Within Atos TMT is a market of critical focus where we intend to extend our footprint; digitally transform our customer base; improve customer experience using Omnichannel, AI and data analytics; and drive vertical go-to-market offerings and solutions. To drive our business, we are recruiting a Client Executive Partner with a specific focus on managing and driving growth of one or several client accounts across the industry.

 

THE ROLE

The Client Executive Partner (CEP) is the key executive and business owner accountable for the client relationship, account delivery and P&L within a specific client account/s, reporting to the TMT Country Leader.

 

  • You will define, own and drive the execution of the Account Plan, growth strategy and ambition for your accounts to deliver results.  You will be accountable for all dimensions of account, from sales to operational excellence in service and project delivery. Leveraging deep industry expertise, you will successfully build relationships with your client.

 

  • You will lead and manage a dedicated core client account team to drive customer centricity, innovation, delivery excellence and position Atos as a digital transformation partner with the client/s.

 

  • You will work collaboratively with the wider TMT management team to build and enhance the capabilities for TMT across your client groups.

 

THE REQUIREMENTS 

  • You need to possess a unique blend of business and technical know-how; a big-picture vision, and the sales drive to make that vision a reality. The Atos TMT team is customer obsessed, so you must enjoy spending time in the market with customers to deeply understand their business and it’s particular challenges, and be agile in partnering with them to find and deploy innovative solutions.

 

  • You will be adept at communicating effectively at all levels within our customers and inside Atos as well as being comfortable operating in a cross-cultural environment. You will have extensive knowledge of the TMT market and have deep expertise of how it operates in order to bring innovation to design and sell end-to-end digital transformation.

 

YOUR RESPONSIBILITIES

  • Actively managing and leading across identified client accounts, responsible for all dimensions of the account/s, from sales to operational excellence in service and project delivery
  • Identify and drive opportunities for account growth; defining and driving the execution of the Account Plan, growth strategy and ambition at global level
  • Deliver the financial results compared to budget (Order Entry, Total Revenue, External Revenue, Project Margin, Operating Margin, Free Cash Flow)
  • Develop effective senior relationships with the client/s, positioning Atos as a thought leader and key innovative business partner
  • Manage end-to-end sales activities, lead account management and monitor performance across the account/s
  • Meet and exceed Customer Satisfaction targets; strive to consistently delight our customers, increasingly improve the customer experience and drive customer centricity
  • Understand and anticipate future client needs and market trends, responding by developing new industry-specific solutions and products
  • Work collaboratively with the TMT leadership team to strengthen the TMT industry, driving growth, customer centricity, sharing and spreading success and developing new portfolio or solutions
  • Enable the development of people, through a focus on training, development and a culture of continuous learning and improvement to ensure we attract, reskill and retain talent with industry knowledge and expertise, digital skills and critical competencies

 

THE RIGHT PERSON

…will be able to demonstrate a strong track record of:

  • Excellent communication and interpersonal skills
  • Extensive experience in sales delivery, account and P&L management
  • Acting as a thought leader and innovator
  • Able to work with and influence senior business executives
  • Deep knowledge of transformational technology projects and the TMT competitive landscape
  • Solid team building and collaboration skills
  • Proven experience developing and communicating vision and expectation levels to unit members and across functional domains
  • Experience in managing cross-cultural teams
  • Willingness to travel
  • Fluent in English
     

 

LOCATION
Netherlands - In own region/country, frequent travelling will be required

 

EDUCATION AND EXPERIENCE

  • At least 10 years in technology, with 5 in senior management-level positions
  • At least 5 years experience in managing large teams
  • At least 5 years experience as P&L manager, background in sales management

BA or BSc required, MBA or advanced technical degree preferred

 

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong. #LI-Netherlands