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Discovery Engineer

Publish Date: Jan 13, 2022

Location: Aguascalientes City, Aguascalientes, MX-Mexico

Company: Atos

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

 

 

 

MISSION:

Administration of ServiceNow Discovery on the dedicated ServiceNow instance for McKesson Position Title ServiceNow Discovery Administrator/Developer  

 

Core Responsibilities 

  • Administrate several ServiceNow instances related to ServiceNow Discovery
  • Define, create, and manage ServiceNow Discovery components: Discovery Credentials, Discovery Range Sets, Discovery Schedules, Discovery Exports
  • Troubleshoot and resolve any issues with ServiceNow Discovery
  • Monitor System Health related to ServiceNow Discovery
  • Document work processes and procedures  

 

Minimum Qualifications:

  • 5+ years of experience with IT or system engineering
  • Good understanding of ServiceNow Platform: CMDB and Class Model, Dashboards, Reports, Business Rules, Update Sets, Exports, Community Support Portal
  • Good understanding of ServiceNow Discovery: Credentials, Range Sets, Schedules, Behaviors, CI Classification, Process Classification, MID Servers, Discovery Logs and Debugging
  • General familiarity with System Administration and System Management: Network Devices, Unix, Windows, vCenter, and Cloud Technologies
  • General familiarity with technologies: Network Fundamentals, Windows PowerShell, SNMP, SSH, and WMI
  • Certifications: ITIL, Certified System Administrator (ServiceNow), Certified Implementation Specialist
  • Discovery (ServiceNow)
  • Good verbal and written communication skills  

 

Preferred Qualifications:

  • Excellent understanding of ServiceNow Platform:
  • Identification and Reconciliation, Workflows/Flow Designer, System Upgrades, Server-Side Scripts, Background Scripts, Application Development Studio, AngularJS, HI Support Portal ·
  • Excellent understanding of ServiceNow Discovery: Discovery Phases, Discovery Probes and Sensors, Horizontal Discovery Patterns, ECC Queue, Service Mapping
  • General familiarity with technologies: JavaScript, Java, Version Control, Agile, DevOps, Apache Tomcat, Network Security
  • Certifications: Certified Application Developer (ServiceNow)  

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.